Privacy policy

This is an English translation provided for convenience. In case of any discrepancy, the Hungarian version prevails.

Effective from: 2026-10-12

This policy explains what personal data we process on keletglobal.hu, for what purpose and for how long, and what rights you have.

The data controller

• Company name: Kelet Globál Kft.
• Full company name: KELET GLOBÁL Korlátolt Felelősségű Társaság
• Registered office: 2120 Dunakeszi, Kajak köz 3.
• Company registration number: 13-09-246220
• Tax number: 11243320-2-13
• Email: Show email address
• Phone: Show phone number

We are not required to appoint a data protection officer under Article 37 of the General Data Protection Regulation (GDPR). You can send questions and requests concerning data processing to the email address above, or by post to our registered office.

Contact – form, email, phone

Data processed

• Required: name, company, email address, message.
• Optional: job title, phone number.
• Recorded together with the submission:
  • the time of sending;
  • the fact of consent;
  • the page the message was sent from;
  • campaign identifiers (UTM), if the link you opened contained them.

Purpose: to answer your enquiry and to prepare a consultation and a proposal.

Legal basis: your consent (Article 6(1)(a) GDPR). You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before it.

Retention

• We keep the data for one year from the closing of the enquiry, or until you withdraw your consent.
• «HIÁNYZIK»
• If a contract results from the enquiry, we continue to process the necessary data:
  • to perform the contract (Article 6(1)(b) GDPR);
  • to meet our legal obligations. For example, accounting records are kept for eight years under Section 169 of Act C of 2000 on Accounting.

Providing your data is voluntary. However, we cannot receive your message without the required fields.

Secure operation of the website – server logs

Data processed

• IP address;
• the time of the request and the address opened;
• browser and operating system details;
• the referring page.

Purpose: secure operation of the website, and detecting errors and misuse (such as mass form submissions).

Legal basis: legitimate interest (Article 6(1)(f) GDPR). Our legitimate interest is the secure and uninterrupted operation of the website and the form.

Retention: 30 days, after which the logs are deleted automatically.

Cookies

The website does not use cookies and does not store data in your browser. We use no tracking code and load no content from other providers.

Who has access to the data

Only the data controller has access to the data. The following processors may process data on our behalf, under a contract:

We do not transfer data outside the European Union. We disclose data to authorities or courts only where required by law, and only to the extent necessary.

Data security

• The website uses an encrypted connection (HTTPS).
• Only authorised persons have access to the server.
• The data is backed up regularly.
• We only ask for the data needed for the purpose.

Your rights

Your rights

• Access (Article 15 GDPR): you may ask which of your data we process and request a copy.
• Rectification (Article 16): you may ask us to correct inaccurate data.
• Erasure (Article 17): you may ask us to delete your data.
• Restriction (Article 18): you may ask us to restrict processing.
• Data portability (Article 20): you may ask for your data in a machine-readable format.
• Objection (Article 21): you may object to processing based on legitimate interest.
• Withdrawal of consent (Article 7(3)): you may withdraw your consent at any time.

How we handle requests

• We respond without undue delay and within one month at the latest.
• In justified cases, this period may be extended by two further months. We will tell you about the extension and the reason for it.
• Handling your request is free of charge.

Remedies

If you believe that the processing of your data infringes the law, you may lodge a complaint with the supervisory authority:

Hungarian National Authority for Data Protection and Freedom of Information (NAIH)

• Address: Falk Miksa utca 9–11, 1055 Budapest, Hungary
• Postal address: 1363 Budapest, Pf. 9, Hungary
• Phone: +36 1 391 1400
• Email: ugyfelszolgalat@naih.hu
• Website: naih.hu

You may also take legal action in court. You can bring proceedings before the regional court of your place of residence or stay. If you live in another EU member state, you may also lodge a complaint with the supervisory authority there.

Before lodging a complaint, we kindly ask you to contact us first, so that we can try to resolve the matter directly.

Changes to this policy

We may amend this policy if the law or our data processing changes. The current version is always available on this page.

Applicable legislation

• Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR)
• Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information
• Act CVIII of 2001 on Electronic Commerce Services
• Act C of 2000 on Accounting